Business Operation & Growth

Job description for Business Operation & Growth at PT. Bintang Jaya Unggul Sentosa

Join our dynamic and growing team at Gold Star Education as a Business Operations & Growth Professional. In this multifaceted role, you will support business operations, develop growth initiatives, and contribute to the expansion of our education ecosystem, including tuition services, university admission, education agency services, EdTech products, teacher talent pools, and non-teaching business functions.

• Business Operations Management: Manage, monitor, and improve day-to-day business operations, workflows, SOPs, and service delivery to ensure efficiency and a high-quality customer experience.

• Business Growth & Development: Identify new business opportunities, develop growth strategies, and support the execution of initiatives to increase students, customers, partnerships, and revenue.

• Sales & Marketing Support: Work closely with the sales and marketing teams to develop campaigns, improve conversion, evaluate performance, and support the achievement of company targets.

• Education Service Coordination: Coordinate tutoring programs, university admission services, education agency activities, and other education-related services to ensure smooth and effective operations.

• Partnership Development: Maintain relationships with existing partners and actively identify potential collaborations with schools, universities, teachers, education providers, communities, and other organizations.

• Teacher & Talent Pool Development: Support the development and management of our teacher and professional talent pool, including recruitment, engagement, allocation, and workforce planning.

• EdTech & Digital Development: Support the development and improvement of digital products, internal systems, automation, and technology-based solutions to improve business efficiency and customer experience.

• Business Analysis & Reporting: Monitor business performance, prepare reports, analyze operational data, and provide insights and recommendations to support management decision-making.

Requirements:

• Educational Background: Minimum Bachelor’s Degree from a reputable university in any major, preferably in Business, Management, Marketing, Education, Economics, or a related field.

• Relevant Experience: Minimum 1 year of experience in Business Operations, Business Development, Sales, Marketing, Project Management, Education, EdTech, or a related field is preferred. Fresh graduates with strong potential are also welcome to apply.

• Education Industry Experience (Preferred): Experience in tutoring, education consulting, university admission, student recruitment, teaching, or EdTech will be considered an advantage.

• Language Skills: Good command of English, both verbal and written.

• Technical Proficiency: Proficient in Microsoft Excel, Microsoft Office, Google Workspace, internet research, and digital productivity tools. Familiarity with CRM, automation, AI tools, or project management platforms is an advantage.

• Analytical & Problem-Solving Skills: Strong ability to analyze situations, identify problems, propose solutions, and turn ideas into actionable plans.

• Leadership & Organizational Skills: Strong communication, coordination, and interpersonal skills. Organized, detail-oriented, proactive, adaptable, and comfortable working with both teaching and non-teaching teams.

Selection Process

The entire selecting procedure is carried out online.

Application Review

Technical Test




Interview & Demo Teaching

Hired